Frequently Asked Questions

1. What materials do you use in your jewelry?
   We primarily use recycled 925 sterling silver and high-quality gold vermeil. Our materials are ethically sourced to ensure sustainable and responsible beauty.

2. Is your jewelry hypoallergenic?
   Yes, all Miro Atelier pieces are nickel-free and hypoallergenic, suitable for sensitive skin.

3. How should I care for my jewelry?
   To maintain shine and quality, we recommend avoiding direct contact with water, perfumes, or harsh chemicals. Store your pieces in the original Miro Atelier pouch when not in use.

4. Do you offer international shipping?
   Yes, we ship worldwide. Shipping rates and delivery times may vary depending on your location.

5. How long will it take to receive my order?
   Orders are typically processed within 1–2 business days. Standard delivery times range from 5 to 10 business days, depending on your location.

6. Can I return or exchange a product?
   We accept returns within 14 days of delivery, provided the item is unworn and in its original packaging. Please refer to our Return Policy for full details.

7. Do you offer gift wrapping?
   Absolutely. Every Miro Atelier order comes in a signature gift box and velvet pouch—perfect for gifting, no extra charge needed.

8. What ring sizes do you offer?
   Most of our rings are adjustable and designed to comfortably fit US sizes 6 to 8. Specific sizing information is listed on each product page.

9. Do you accept custom orders or engraving?
   At this time, we do not offer custom designs or engravings. However, we’re working on introducing personalization in the near future—stay tuned!

10. How can I contact customer service?
    You can reach us via email at support@miroatelier.com. We aim to respond within 24–48 business hours.